Customer Service

Latest stories

9m
The Tampa Tribune
SoHo clubs bristle at Tampa’s tightening of noise ordinanceneighbors since the start of 2013. An additional 677 complaints came into the c
SoHo clubs bristle at Tampa’s tightening of noise ordinance
The Tampa Tribune / Posted 9 minutes ago
neighbors since the start of 2013. An additional 677 complaints came into the city over the past four years via its customer service center. But the records show that South Howard corridor, where bars and restaurants have sprung up close to... Read more
14m
The Columbian
J.C. Penney Co. aims to be king of the malland stabilized the chain’s finances through loans and stock offerings. That set
J.C. Penney Co. aims to be king of the mall
The Columbian / Posted 14 minutes ago
and stabilized the chain’s finances through loans and stock offerings. That set the stage for Ellison to focus on improving customer service, selling more private brands and revamping online operations. While the turnaround isn’t complete — at... Read more
2 related stories
26m
guardian-series
Convicted fraudster dodges prison sentenceMontalt Road, Woodford Green, claimed back the cash for designer suits and coat
Convicted fraudster dodges prison sentence
guardian-series / Posted 26 minutes ago
Montalt Road, Woodford Green, claimed back the cash for designer suits and coats that he never bought while working in the customer service department at Fenwick in London's Bond Street. The 32-year-old had previously been spared jail in 2013 for... Read more
30m
The Mercury News
Golden Gate Bridge toll collection to see dramatic changeto maintenance above the roadway so you don't need lane closures to do maintena
Golden Gate Bridge toll collection to see dramatic change
The Mercury News / Posted 30 minutes ago
to maintenance above the roadway so you don't need lane closures to do maintenance," Mennucci said. "We think it's good customer service not to close the lanes and it's much safer. "Our toll canopy is not a viable solution." While... Read more
43m
San Antonio Express-News
Companies with the best and worst customer serviceDealing with customer service centers can be very frustrating, and some compani
Companies with the best and worst customer service
San Antonio Express-News / Posted 43 minutes ago
Dealing with customer service centers can be very frustrating, and some companies are way worse than others. Financial site 24/7 Wall St. collaborated with research survey group Zogby Analytics, which polled more than 1,500 people about the quality... Read more
55m
New Haven Independent
Joanne Z. Johnson, 81the late Webster and Johnnie (Phillips) Zackery, entered eternal rest August 20
Joanne Z. Johnson, 81
New Haven Independent / Posted 55 minutes ago
the late Webster and Johnnie (Phillips) Zackery, entered eternal rest August 20, 2016. Joanne worked for many years as a customer service agent for Southern New England Telephone Co. (SNET), where she would eventually retire. She leaves behind... Read more
1h
NBC 12 Richmond
Gov. McAuliffe on $1.2 billion shortfall: 'We must prepare ourselves for tough decisions'March to announce that ADP, the global payroll processing giant, will invest $3
Gov. McAuliffe on $1.2 billion shortfall: 'We must prepare ourselves for tough decisions'
NBC 12 Richmond / Posted an hour ago
March to announce that ADP, the global payroll processing giant, will invest $32.25 million dollars to establish a regional customer service center there, creating 1,800 new jobs. Former Mayor Paul Fraim described this expansion as Norfolk’s... Read more
1h
CNET
AmazonFresh customers: Beware of the $5 Snickers bardollars? Really?" one customer wrote. "Geez, it's $1.25 people, calm down..."
AmazonFresh customers: Beware of the $5 Snickers bar
CNET / Posted an hour ago
dollars? Really?" one customer wrote. "Geez, it's $1.25 people, calm down..." another responded. Jackson alerted Amazon's customer service to the issue twice via email and had a chat session online with customer representatives, but without any... Read more
1h
Newsmax
Penney Aims to Be King of the Mall as Rivals Retreatand stabilized the chain’s finances through loans and stock offerings. That set
Penney Aims to Be King of the Mall as Rivals Retreat
Newsmax / Posted an hour ago
and stabilized the chain’s finances through loans and stock offerings. That set the stage for Ellison to focus on improving customer service, selling more private brands and revamping online operations. While the turnaround isn’t complete -- at... Read more
2 related stories
1h
AllAfrica.com
UBA Assets Hit N3.3 Trillion, Proposes N0.20 Dividendespecially as we see strong prospect to grow market share across all chosen eco
UBA Assets Hit N3.3 Trillion, Proposes N0.20 Dividend
AllAfrica.com / Posted an hour ago
especially as we see strong prospect to grow market share across all chosen economies, through our enhanced dedication to customer service." Explaining the major drivers behind UBA's strong performance, the Group CFO, Ugo Nwaghodoh said the... Read more
1h
KOMU Columbia
Missouri bank worker gets 18 months for theft schemewhere she pleaded guilty in October of last year. Prosecutors say Nickell was
Missouri bank worker gets 18 months for theft scheme
KOMU Columbia / Posted an hour ago
where she pleaded guilty in October of last year. Prosecutors say Nickell was employed by Community National Bank as a customer service representative and back-up teller from mid-August 2009 to mid-July 2013. Authorities say she stole money... Read more
1h
iafrica.com
SMEs should prioritize customer serviceArticle By: The National Small Business Chamber Fri, 26 Aug 2016 1:50 PM Small
SMEs should prioritize customer service
iafrica.com / Posted an hour ago
Article By: The National Small Business Chamber Fri, 26 Aug 2016 1:50 PM Small Business Friday (SBF) is coming up on the 2 September, itâ??s South Africaâ??s biggest movement aimed at mobilising South... Read more
2h
IAfrica South African Business News
SMEs should prioritize customer serviceArticle By: The National Small Business Chamber Fri, 26 Aug 2016 1:50 PM Small
SMEs should prioritize customer service
IAfrica South African Business News / Posted 2 hours ago
Article By: The National Small Business Chamber Fri, 26 Aug 2016 1:50 PM Small Business Friday (SBF) is coming up on the 2 September, itâ??s South Africaâ??s biggest movement aimed at mobilising South... Read more
2h
Business Standard India
Welspun India records sharpest weekly fall; stock tanks 52%quality products to our customers globally tor over two decades. We reiterate o
Welspun India records sharpest weekly fall; stock tanks 52%
Business Standard India / Posted 2 hours ago
quality products to our customers globally tor over two decades. We reiterate our commitment to the highest standards of customer service and compliance,” the textile company said. The business with Target Corporation was approximately US$ 90... Read more
4 related stories
3h
The Columbus Dispatch
Consumer alert: Scammers demand power-bill paymentscaller. Fortunately for Butcher, he had the presence of mind to call AEP and l
Consumer alert: Scammers demand power-bill payments
The Columbus Dispatch / Posted 3 hours ago
caller. Fortunately for Butcher, he had the presence of mind to call AEP and learned that this was a scam. He called the customer service line for the money-card vendor and was able to stop the transfer of money before the scammers got their... Read more
3h
AllAfrica.com
Barclays to Continue Investing in Technologysatisfaction, managing director Saviour Chibiya has said. Mr Chibiya said the
Barclays to Continue Investing in Technology
AllAfrica.com / Posted 3 hours ago
satisfaction, managing director Saviour Chibiya has said. Mr Chibiya said the bank was committed to delivering exceptional customer service by investing in technology. "The bank is committed to delivering exceptional customer service and will... Read more
4h
Online Recruitment
Post-Brexit market still buoyant for robotics and automation in the Midlandsto fulfilling customer demand for retailers to be able to respond in real-time,
Post-Brexit market still buoyant for robotics and automation in the Midlands
Online Recruitment / Posted 4 hours ago
to fulfilling customer demand for retailers to be able to respond in real-time, without compromising on quality and customer service. “With the Midlands acting as a key hub for retail sales logistics, it is perhaps not surprising that major... Read more
4h
The Daily Californian
Refugee-focused nonprofit 1951 Coffee Company heads to Berkeleyas an employment specialist by IRC in 2012, Hewitt helped refugees connect with
Refugee-focused nonprofit 1951 Coffee Company heads to Berkeley
The Daily Californian / Posted 4 hours ago
as an employment specialist by IRC in 2012, Hewitt helped refugees connect with potential employers and organized basic customer service classes. But as Hewitt began overseeing the resettlement program for refugees, he and co-founder Rachel... Read more
5h
The Hazleton Standard-Speaker
Pay for parking by feeding the appalso plan to send promotional offers to motorists who agree to receive the noti
Pay for parking by feeding the app
The Hazleton Standard-Speaker / Posted 5 hours ago
also plan to send promotional offers to motorists who agree to receive the notifications on their phones. Tom Matkowski, a customer service manager, said Pango will join with businesses interested in offering discounts on meals, tickets and... Read more
6h
iol.co.za
Adcock pays down debtthe new structure, introduced during 2014,” says CEO Andy Hall. “The progress
Adcock pays down debt
iol.co.za / Posted 6 hours ago
the new structure, introduced during 2014,” says CEO Andy Hall. “The progress is gratifying with the benefits of improved customer service and customer relationship management, translating into better financial and operational performance for the... Read more
7h
Cape Coral Daily Breeze
Real Estate Briefssuffers from a severe degenerative disease affecting her sight. Despite her hea
Real Estate Briefs
Cape Coral Daily Breeze / Posted 7 hours ago
suffers from a severe degenerative disease affecting her sight. Despite her health issues, Santana continues to work as a customer service representative for LCEC and works hard to provide for herself, support her three grown children and barely... Read more
7h
WXIA-TV Atlanta
Teen finds fortune, heartbreak in sneakershis social media followers, hidden behind anonymity, would simply be more respe
Teen finds fortune, heartbreak in sneakers
WXIA-TV Atlanta / Posted 7 hours ago
his social media followers, hidden behind anonymity, would simply be more respectful in their comments. He is miffed that customer service seems to be a lost art. As he learns the ropes, the ropes can get frayed. He met Jamal Gaines, the co-owner... Read more
9h
Crain's New York Business
Commercial waste zones: a win for businesses, the industry and the environmentprocess that selects the carters that deliver the best service at the best pric
Commercial waste zones: a win for businesses, the industry and the environment
Crain's New York Business / Posted 9 hours ago
process that selects the carters that deliver the best service at the best price. We will develop strong protections for customer service, whether through guaranteed contingency services, nonexclusive zones or other tools, to guarantee that... Read more
9h
USA Today
Teen finds fortune, heartbreak in sneakershis social media followers, hidden behind anonymity, would simply be more respe
Teen finds fortune, heartbreak in sneakers
USA Today / Posted 9 hours ago
his social media followers, hidden behind anonymity, would simply be more respectful in their comments. He is miffed that customer service seems to be a lost art. As he learns the ropes, the ropes can get frayed. He met Jamal Gaines, the co-owner... Read more
9h
Finance and Commerce
Aug. 26, 2016 Digital Editionfor your organization, contact Disa McClellan. If you feel your login credentia
Aug. 26, 2016 Digital Edition
Finance and Commerce / Posted 9 hours ago
for your organization, contact Disa McClellan. If you feel your login credentials are being used by a second party, contact customer service at 800-451-9998 for assistance in changing your password. Already a paid subscriber but not registered for... Read more
19 related stories
10h
ABC 7 Gulfshore News
United Healthcare to drop hundreds of SWFL doctorsprimary care physicians and 11,500 specialists in Florida participating in our
United Healthcare to drop hundreds of SWFL doctors
ABC 7 Gulfshore News / Posted 10 hours ago
primary care physicians and 11,500 specialists in Florida participating in our Medicare Advantage plan network in 2014. We encourage members with questions to call the customer service number on the back of their member ID card for more informati... Read more
10h
Chicago Tribune
Andrew Berlin 'all in' for the Cubs — in South Bend and in Chicagocould be Berlin's vanity plate and nobody would blink. "I told Theo, 'I know y
Andrew Berlin 'all in' for the Cubs — in South Bend and in Chicago
Chicago Tribune / Posted 10 hours ago
could be Berlin's vanity plate and nobody would blink. "I told Theo, 'I know you don't care how good our hot dogs are or customer service is or how pretty the ballpark is,''' Berlin, 56, said. "'What you care about is our player development is... Read more
11h
13 WMAZ Macon
Learn from one woman's customer service nightmareTAMPA BAY, Florida – Settling customer service disputes can be a frustrating –
Learn from one woman's customer service nightmare
13 WMAZ Macon / Posted 11 hours ago
TAMPA BAY, Florida – Settling customer service disputes can be a frustrating – and sometimes long – process. But one 10News WTSP viewer finally got relief at the end of a 15-month battle over a faulty late fee after she emailed... Read more
11h
The Sacramento Bee
In network or out of network? Here’s help if you’re looking for a new doctora screen shot from the online directory showing the doctor is in-network, or ta
In network or out of network? Here’s help if you’re looking for a new doctor
The Sacramento Bee / Posted 11 hours ago
a screen shot from the online directory showing the doctor is in-network, or take detailed notes if you call your plan’s customer service line. “Keep copies of everything, and note the date, time and name of anyone you speak to,” says Nancy... Read more
14h
KPRC Local 2 Houston
High water bills leave residents befuddledor its exceptional circumstances provisions. He said anyone with a problem can
High water bills leave residents befuddled
KPRC Local 2 Houston / Posted 14 hours ago
or its exceptional circumstances provisions. He said anyone with a problem can contact the city’s 311 line or call customer service. You can also visit their site online. Pat Brown is a new resident in rural Montgomery County. She said... Read more
14h
Greenwich Time
The 4 Deadly Sins Sabotaging Your Businessthe four big business sins that are killing your business: 1. Trading time for
The 4 Deadly Sins Sabotaging Your Business
Greenwich Time / Posted 14 hours ago
the four big business sins that are killing your business: 1. Trading time for money. There’s a fine line between great customer service and doing something for nothing. Consistently providing more than what’s expected creates an expectation. If... Read more
2 related stories
14h
The Arizona Republic
Remember those long TSA lines? Poof! They're gone ...just ahead of the busy summer travel season. In Seattle, the Seattle-Tacoma In
Remember those long TSA lines? Poof! They're gone ...
The Arizona Republic / Posted 14 hours ago
just ahead of the busy summer travel season. In Seattle, the Seattle-Tacoma International Airport says “more staff and new customer service strategies turned aside worries of long security lines from earlier in 2016.” The improvement there came... Read more
4 related stories
14h
Chatham Daily News
K moves to eliminate crossing guardsin the community about the elimination of the Adult Crossing Guard Service,” wr
K moves to eliminate crossing guards
Chatham Daily News / Posted 14 hours ago
in the community about the elimination of the Adult Crossing Guard Service,” wrote Leanne Segeren-Swayze, director of customer service division with the municipality, in a press release. “Based on the comprehensive traffic study and subsequent... Read more
15h
Dallas Morning News
Coppell-based Nationstar Mortgage adding 600 jobs at East Texas call centermillion over the next ten years," Mansfield said. Among the openings are accou
Coppell-based Nationstar Mortgage adding 600 jobs at East Texas call center
Dallas Morning News / Posted 15 hours ago
million over the next ten years," Mansfield said. Among the openings are account resolution managers, loan counselors, customer service representatives and customer service managers. A job fair is planned on Sept. 12 at the Maude Cobb... Read more
15h
Chicago Tribune
Kraft Heinz to cut 40 jobs in Pittsburghto a company spokesman. "€œOver two years ago, Kraft began moving shared servi
Kraft Heinz to cut 40 jobs in Pittsburgh
Chicago Tribune / Posted 15 hours ago
to a company spokesman. "€œOver two years ago, Kraft began moving shared services jobs in accounts payable and other customer service functions to a third-party partner with roles based in Wilkes-Barre, Pa., or India," said Michael Mullen,... Read more
16h
KCTV 5 Kansas City
City's temporary fix to repair water main break frustrates KCK womansaid the utility chose the above-ground wood option, in part, because there wer
City's temporary fix to repair water main break frustrates KCK woman
KCTV 5 Kansas City / Posted 16 hours ago
said the utility chose the above-ground wood option, in part, because there were only two homes past it. He says customer service wasn’t aware of how they had degraded or of neighbors’ concerns until Wednesday. Mehlhoff said now that... Read more
16h
The Buffalo News
SBA wants to hire 50 temporary workers in BuffaloThe Small Business Administration wants to hire about 50 temporary employees fo
SBA wants to hire 50 temporary workers in Buffalo
The Buffalo News / Posted 16 hours ago
The Small Business Administration wants to hire about 50 temporary employees for its Disaster Assistance Customer Service Center in downtown Buffalo. The move comes amid a surge of destructive weather in the country. The center helps people and... Read more
16h
Finance and Commerce
MnDOT aims to fix Duluth’s ‘Can of Worms’for your organization, contact Disa McClellan. If you feel your login credentia
MnDOT aims to fix Duluth’s ‘Can of Worms’
Finance and Commerce / Posted 16 hours ago
for your organization, contact Disa McClellan. If you feel your login credentials are being used by a second party, contact customer service at 800-451-9998 for assistance in changing your password. Already a paid subscriber but not registered for... Read more
19 related stories
16h
Business Wire
SchureMed Announces Its Launch of the New Great White® Stirrup Product LinePatient safety and comfort is our priority and guides the design of all of our
SchureMed Announces Its Launch of the New Great White® Stirrup Product Line
Business Wire / Posted 16 hours ago
Patient safety and comfort is our priority and guides the design of all of our products offered for Gynecology, Urology, Orthopedic and general surgery procedures. For more information on SchureMed please contact customer service at: 888-7... Read more
16h
Stamford Advocate
The 4 Deadly Sins Sabotaging Your Businessthe four big business sins that are killing your business: 1. Trading time for
The 4 Deadly Sins Sabotaging Your Business
Stamford Advocate / Posted 16 hours ago
the four big business sins that are killing your business: 1. Trading time for money. There’s a fine line between great customer service and doing something for nothing. Consistently providing more than what’s expected creates an expectation. If... Read more
2 related stories
16h
Connecticut Post
Companies with the best and worst customer serviceDealing with customer service centers can be very frustrating, and some compani
Companies with the best and worst customer service
Connecticut Post / Posted 16 hours ago
Dealing with customer service centers can be very frustrating, and some companies are way worse than others. Financial site 24/7 Wall St. collaborated with research survey group Zogby Analytics, which polled more than 1,500 people about the quality... Read more
16h
J Weekly
deathsstayed at home with her children during their formative years and then began a
deaths
J Weekly / Posted 16 hours ago
stayed at home with her children during their formative years and then began a decades-long career, first in customer service at Dun & Bradstreet and later as a supervisor of Dealer Services at Franklin Templeton. Retired in 2000,... Read more
17h
Finance and Commerce
Minneapolis looks to expand pedestrian zoning along Central Ave.for your organization, contact Disa McClellan. If you feel your login credentia
Minneapolis looks to expand pedestrian zoning along Central Ave.
Finance and Commerce / Posted 17 hours ago
for your organization, contact Disa McClellan. If you feel your login credentials are being used by a second party, contact customer service at 800-451-9998 for assistance in changing your password. Already a paid subscriber but not registered for... Read more
19 related stories
17h
The Daily Voice - Norwalk
Norwalk Holds Hazardous Waste Collection Day SaturdayDepartment of Energy and Environmental Protection. Dispose of unbroken CFL bulb
Norwalk Holds Hazardous Waste Collection Day Saturday
The Daily Voice - Norwalk / Posted 17 hours ago
Department of Energy and Environmental Protection. Dispose of unbroken CFL bulbs at Home Depot or Lowes. Norwalk High School is located at 23 Calvin Murphy Drive. For more information, call Customer Service at (203) 854-3200 or visit thi... Read more
17h
TechNewsWorld.com
Cloud Platforms and the Connected-Device Value Chainfor so many brands, cloud platforms can add value by improving and extending th
Cloud Platforms and the Connected-Device Value Chain
TechNewsWorld.com / Posted 17 hours ago
for so many brands, cloud platforms can add value by improving and extending the customer relationship. Cloud-supported customer service tools provide a means to receive, gather, analyze, and respond to events from connected devices. This... Read more
18h
USA Today
Remember those long TSA lines? Poof! They're gone ...just ahead of the busy summer travel season. In Seattle, the Seattle-Tacoma In
Remember those long TSA lines? Poof! They're gone ...
USA Today / Posted 18 hours ago
just ahead of the busy summer travel season. In Seattle, the Seattle-Tacoma International Airport says “more staff and new customer service strategies turned aside worries of long security lines from earlier in 2016.” The improvement there came... Read more
4 related stories
18h
Finance and Commerce
Sears sells Eden Prairie store for $16Mfor your organization, contact Disa McClellan. If you feel your login credentia
Sears sells Eden Prairie store for $16M
Finance and Commerce / Posted 18 hours ago
for your organization, contact Disa McClellan. If you feel your login credentials are being used by a second party, contact customer service at 800-451-9998 for assistance in changing your password. Already a paid subscriber but not registered for... Read more
19 related stories
18h
FOX News
The 4 Deadly Sins Sabotaging Your Businessare the four big business sins that are killing your business:1. Trading time f
The 4 Deadly Sins Sabotaging Your Business
FOX News / Posted 18 hours ago
are the four big business sins that are killing your business:1. Trading time for money. There’s a fine line between great customer service and doing something for nothing. Consistently providing more than what’s expected creates an expectation. If... Read more
2 related stories
19h
NBC San Diego
6 Small Businesses Earn Chamber Awardsas a revitalized, thriving business with plans to expand nationwide. Innovativ
6 Small Businesses Earn Chamber Awards
NBC San Diego / Posted 19 hours ago
as a revitalized, thriving business with plans to expand nationwide. Innovative Employee Solutions won the Chamber’s “Customer Service Star” for delivering on their motto that “excellent service isn't something you should do, but something you... Read more
19h
Greenwich Time
A Retail Legend Shares Customer Service Secretsof Thurman’s quirky take on Western style offered at Cry Baby Ranch. On dealing
A Retail Legend Shares Customer Service Secrets
Greenwich Time / Posted 19 hours ago
of Thurman’s quirky take on Western style offered at Cry Baby Ranch. On dealing with everyone else: Today, face-to-face customer service is the only tool you have to encourage a customer to return to your store and buy more. People can buy... Read more
3 related stories
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