Gerri Boyce

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3d
First Coast News
St. Johns residents complain water has zero chlorine, JEA respondsconfirmed there was no chlorine in the water. It took a 30-minute fire hydrant
First Coast News / Posted 3 days ago
confirmed there was no chlorine in the water. It took a 30-minute fire hydrant flush of the system to get positive tests. Gerri Boyce, JEA media relations manager, said there are several possible explanations for the flatline results. "If you... Read more
7d
First Coast News
Top 5 reasons JEA adjusted water bills this year$832,000. Plumbing work is number one reason customers received a credit, acco
First Coast News / Posted 7 days ago
$832,000. Plumbing work is number one reason customers received a credit, according to JEA media relations manager Gerri Boyce. Forty two percent of the adjusted bills were due to a plumber making a repair and water from the leak not going... Read more
11d
First Coast News
On Your Side: JEA has credited nearly $1 million to water customers in 2017before and after the storms. Customers received bill estimates rather than exac
First Coast News / Posted 11 days ago
before and after the storms. Customers received bill estimates rather than exact bills for the water they actually used. Gerri Boyce with JEA said approximately 10,000 of JEA's 337,000 water customers were affected. Bills were calculated using... Read more
28d
First Coast News
St. Johns County homeowners complain of high JEA water billsovercharged us, then they should restore or refund or credit, whatever they ove
First Coast News / Posted 28 days ago
overcharged us, then they should restore or refund or credit, whatever they overcharged us," she said. JEA Spokesperson Gerri Boyce said the utility's focus is now getting electric power restored to customers who sustain damage from Irma. She... Read more

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